Internship offer.


The Digital Communication/E-commerce Assistant will be responsible for the following tasks :


• Community management: monitoring the editorial calendar, publishing posts on the various brand networks, moderation, animation.

• Supporting the production of digital communication materials (newsletter, web content, advertisements, etc...)

• Managing the brand's customer service: main point of contact for incoming requests, receiving and responding to customer emails, ensuring the customer's request is understood, providing an appropriate response/service as quickly as possible and following up on each request and intervention, ensuring the transmission of relevant information to the relevant departments.

• Organising photo shoots


• Preparing and putting products on line: writing fact sheets, cross selling...

• Identifying possible sticking points during the customer journey, investigating and reporting on problems encountered + proposing avenues of improvement during both the journey and customer support.

• Follow-up with agencies (social network ads, Amazon, Growth marketing, etc...)


• Affinity with, or first experience in a Digital Marketing / E-Commerce function

• You have a sense of service

• Excellent writing and speaking skills in French and English (basic Dutch and/or German are a plus)

• Relational skills, commercial facilities

• You like to work in a team; and you are able to work independently

• You show initiative and are solution oriented

• Good stress management and communication skills are important assets


• Very pleasant environment in a "start-up" atmosphere

• Offices located in the heart of Brussels on Avenue Louise

• Friendly and dedicated colleagues

• Continuous training


• A contracted internship or volunteer agreement. Minimum 3 months from now.

• Transport costs as part of the internship are paid in full for public transport and partially if using a personal vehicle.

The list of missions is not exhaustive. The candidate's profile, skills and aptitudes will define the position.